Sunday, February 11, 2018

Cyber


Cyber is the database Bergen Promise uses to hold the information about each youth who receives services. Each youth is then assigned a Cyber ID, which allows workers to discuss their information while disclosing the name. It avoids any HIPAA violations, as well as it being a way to keep everything organized. In the data base, the workers input different things such as progress notes for the child and a service plan. During this process, they are also in charge of meeting with the families and documenting everything that is being done and said. Along with keeping everything updated on Cyber, the care managers are responsible for keeping the youth's charts updated on the private server. This includes updating the service plan reports, making sure all necessary documents are there (birth certificate, social security number, insurance card, etc.), and that the family is being contacted at least a few times a month to check in. Some care managers have 20 plus children so keeping organized is very important to make sure everything is being completed on time.